Subprocessors

A list of subprocessors that we use to provide our services

To support delivery of our Services, DroneDeploy may engage and use data processors with access to certain Customer Content through our DroneDeployⓇ and StructionSiteⓇ branded products (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor.    

Terms used on this page but not defined have the meaning set forth in the Master Services Agreement or superseding written agreement between Customer and DroneDeploy (the "Agreement").

   

Third Parties

DroneDeploy currently uses third party Subprocessors to provide infrastructure services and other customer activities described below. Prior to engaging any third party Subprocessor, DroneDeploy performs diligence to evaluate their privacy, security and confidentiality practices.

   

Infrastructure Subprocessors

   

DroneDeploy may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity Name Subprocessing Activities Entity Country
Amazon Web Services, Inc. Cloud service provider United States
Cloudflare Content delivery network United States
Google LLC Cloud service provider United States
MongoDB Cloud service provider United States


Other Subprocessors

   

DroneDeploy may use the following Subprocessors to perform other Service functions:

Entity Name Subprocessing Activities Entity Country
Adobe Marketo Marketing automation United States
Airspace Link, Inc. Airspace authorization provider United States
Aiven, Inc. Cloud database service provider United States
Chameleon Intelligent Tech Inc. Product adoption platform United States
Courier Api for email, sms and web United States
DataDog Performance monitoring and observability United States
dbt Labs Data modeling and analytics United States
Elastic.co Cloud database service provider United States
Functional Software, Inc. d/b/a Sentry Cloud-based product support services United States
Honeybadger Industries LLC Application error monitoring United States
Intercom, Inc. Customer support chat United States
Ketch Data privacy administration provider United States
LaunchDarkly / Catamorphic, Co. Feature release management United States
Mailgun Technologies, Inc. Email distribution United States
Mapbox Custom map building United States
Maxio Billing and subscription management United States
Metabase, Inc. Reporting & dashboards United States
Mixpanel, Inc. Product analytics United States
Neo4j Cloud database service provider United States
Okta, Inc. Identity provider United States
Oracle America, Inc. Billing and payments United States
Outreach Corporation Outbound email service United States
OwnBackup Data back-up United States
Salesforce, Inc. Customer relationship management United States
Segment.io, Inc. Cloud-based product support services United States
Sisense Ltd. Cloud-based reporting & dashboards United States
Skilljar, Inc. Cloud-based training services United States
Snowflake, Inc. Cloud-based data warehouse United States
Stripe, Inc. Payment processing United States
Tableau Cloud-based data visualization & dashboards United States
Twilio Inc. Cloud-based product support services; email distribution (SendGrid) United States
Zendesk, Inc. Cloud-based product support services United States

         

DroneDeploy works with select third-party providers to enhance our AI models. These partners assist in specific tasks such as data annotation, training, and quality assurance. If you are using the AI services at DroneDeploy, these subprocessors may apply to you. You can find the list here.



Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.

 

Last Updated: November 18, 2024