Subprocessors

A list of subprocessors that we use to provide our services

To support delivery of our Services, DroneDeploy may engage and use data processors with access to certain Customer Content (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor.

Terms used on this page but not defined have the meaning set forth in the Master Services Agreement or superseding written agreement between Customer and DroneDeploy (the "Agreement").

Third Parties

DroneDeploy currently uses third party Subprocessors to provide infrastructure services and other customer activities described below. Prior to engaging any third party Subprocessor, DroneDeploy performs diligence to evaluate their privacy, security and confidentiality practices.

Infrastructure Subprocessors

DroneDeploy may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity Name Subprocessing Activities Entity Country
Amazon Web Services, Inc. Cloud service provider United States
Cloudflare Content delivery network United States
Google LLC Cloud service provider United States
MongoDB Cloud service provider United States

Other Subprocessors

DroneDeploy may use the following Subprocessors to perform other Service functions:

Entity Name Subprocessing Activities Entity Country
Airbus LLC Airspace authorization provider United States
Auth0, Inc. User authentication United States
Functional Software, Inc. d/b/a Sentry Cloud-based product support services United States
Intercom, Inc. Customer support chat United States
Mailgun Technologies, Inc. Email distribution United States
Mixpanel, Inc. Product analytics United States
Optimizely, Inc. User testing United States
Oracle America, Inc. Billing and payments United States
Outreach Corporation Outbound email service United States
salesforce.com, inc. Customer relationship management United States
Segment.io, Inc. Cloud-based product support services United States
Skilljar, Inc. Cloud-based training services United States
Stripe, Inc. Payment processing United States
Truly Technologies, Inc. Virtual phone service United States
Twilio Inc. Cloud-based product support services United States
Zendesk, Inc. Cloud-based product support services United States

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.

Last Updated 11/3/2021