Companies now must find ways to drive continued communication as they send some of their employees to work from home — or as their customers, clients, contractors, and suppliers compel their own staff to work remotely. In recent weeks, we have seen countless stories of employees using web conferencing solutions like Zoom to collaborate and work together from the safety of their homes.
Likewise, social media platforms such as Facebook, Twitter, YouTube, and Instagram have enabled people to stay connected with their professional and personal communities. Workers have attended digital events and webinars to stay up to date on their industry and still engage with prospects. In these anxious times, technology has played a crucial role in addressing the imperatives of productivity, performance, and operational agility.