Subprocessors
A list of subprocessors that we use to provide our services
To support delivery of our Services, DroneDeploy may engage and use data processors with access to certain Customer Content through our DroneDeployⓇ and StructionSiteⓇ branded products (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor.
Terms used on this page but not defined have the meaning set forth in the Master Services Agreement or superseding written agreement between Customer and DroneDeploy (the "Agreement").
Third Parties
DroneDeploy currently uses third party Subprocessors to provide infrastructure services and other customer activities described below. Prior to engaging any third party Subprocessor, DroneDeploy performs diligence to evaluate their privacy, security and confidentiality practices.
Infrastructure Subprocessors
DroneDeploy may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:
Entity Name
Amazon Web Services, Inc.
Subprocessing Activities
Cloud service provider
Entity Country
United States
Entity Name
Cloudflare
Subprocessing Activities
Content delivery network
Entity Country
United States
Entity Name
Google LLC
Subprocessing Activities
Cloud service provider
Entity Country
United States
Entity Name
MongoDB
Subprocessing Activities
Cloud service provider
Entity Country
United States
Entity Name
Amazon Web Services, Inc.
Cloudflare
Google LLC
MongoDB
Subprocessing Activities
Cloud service provider
Content delivery network
Cloud service provider
Cloud service provider
Entity Country
United States
United States
United States
United States
Other Subprocessors
DroneDeploy may use the following Subprocessors to perform other Service functions:
Entity Name
Adobe Marketo
Subprocessing Activities
Marketing automation
Entity Country
United States
Entity Name
Airbus LLC
Subprocessing Activities
Airspace authorization provider
Entity Country
United States
Entity Name
Aiven, Inc.
Subprocessing Activities
Cloud database service provider
Entity Country
United States
Entity Name
Chameleon Intelligent Tech Inc.
Subprocessing Activities
Product adoption platform
Entity Country
United States
Entity Name
Functional Software, Inc. d/b/a Sentry
Subprocessing Activities
Cloud-based product support services
Entity Country
United States
Entity Name
Honeybadger Industries LLC
Subprocessing Activities
Application error monitoring
Entity Country
United States
Entity Name
Intercom, Inc.
Subprocessing Activities
Customer support chat
Entity Country
United States
Entity Name
Mailgun Technologies, Inc.
Subprocessing Activities
Email distribution
Entity Country
United States
Entity Name
Metabase, Inc.
Subprocessing Activities
Reporting & dashboards
Entity Country
United States
Entity Name
Mixpanel, Inc.
Subprocessing Activities
Product analytics
Entity Country
United States
Entity Name
Okta, Inc.
Subprocessing Activities
Identity provider
Entity Country
United States
Entity Name
Oracle America, Inc.
Subprocessing Activities
Billing and payments
Entity Country
United States
Entity Name
Outreach Corporation
Subprocessing Activities
Outbound email service
Entity Country
United States
Entity Name
OwnBackup
Subprocessing Activities
Data back-up
Entity Country
United States
Entity Name
salesforce.com, inc.
Subprocessing Activities
Customer relationship management
Entity Country
United States
Entity Name
Segment.io, Inc.
Subprocessing Activities
Cloud-based product support services
Entity Country
United States
Entity Name
Sisense Ltd.
Subprocessing Activities
Cloud-based reporting & dashboards
Entity Country
United States
Entity Name
Skilljar, Inc.
Subprocessing Activities
Cloud-based training services
Entity Country
United States
Entity Name
Stripe, Inc.
Subprocessing Activities
Payment processing
Entity Country
United States
Entity Name
Twilio Inc.
Subprocessing Activities
Cloud-based product support services; email distribution (SendGrid)
Entity Country
United States
Entity Name
Zendesk, Inc.
Subprocessing Activities
Cloud-based product support services
Entity Country
United States
Entity Name
Adobe Marketo
Airspace Link, Inc.
Aiven, Inc.
Chameleon Intelligent Tech Inc.
Courier
DataDog
dbt Labs
Elastic.co
Functional Software, Inc. d/b/a Sentry
Honeybadger Industries LLC
Intercom, Inc.
Ketch
LaunchDarkly/ Catamorphic, Co.
Mailgun Technologies, Inc.
Mapbox
Maxio
Metabase, Inc.
Mixpanel, Inc.
Neo4j
Okta, Inc.
Oracle America, Inc.
Outreach Corporation
OwnBackup
salesforce.com, inc.
Segment.io, Inc.
Sisense Ltd.
Skilljar, Inc.
Snowflake, Inc.
Stripe, Inc.
Tableau
Twilio Inc.
Zendesk, Inc.
Subprocessing Activities
Marketing automation
Airspace authorization provider
Cloud database service provider
Product adoption platform
Api for email, sms and web
Performance monitoring and observability
Data modeling and analytics
Cloud database service provider
Cloud-based product support services
Application error monitoring
Customer support chat
Data privacy administration provider
Feature release management
Email distribution
Custom map building
Billing and subscription management
Reporting & dashboards
Product analytics
Cloud database service provider
Identity provider
Billing and payments
Outbound email service
Data back-up
Customer relationship management
Cloud-based product support services
Cloud-based reporting & dashboards
Cloud-based training services
Cloud-based data warehouse
Payment processing
Cloud-based data visualization & dashboards
Cloud-based product support services; email distribution (SendGrid)
Cloud-based product support services
Entity Country
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
United States
DroneDeploy works with select third-party providers to enhance our AI models. These partners assist in specific tasks such as data annotation, training, and quality assurance. If you are using the AI services at DroneDeploy, these subprocessors may apply to you. You can find the list here.
Updates
As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.
Last Updated: November 19, 2024